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How do I open an account at Wildz?
What currencies does Wildz.com support?
I don’t remember if I opened an account at Wildz.com. How do I check?
What if I have forgotten my username/password?
How do I turn off my subscription to newsletters and promotions?
How do I permanently close an account?
May I register more than one account at Wildz.com?
How does Double Speed work at Wildz?
Where can I see the remaining wagering requirement on my bonus?
What is a bonus?
What is a 99% Chip?
I played games with bonus money but my wagering requirement did not decrease. Why not?
How do I activate free spins in the casino?
When do I get bonuses at Wildz?
What are the wagering requirements for bonuses at Wildz?
How does cashback work at Wildz?
Are online casino games safe?
An error or technical issue occurred in the casino. What now?
How can I find a specific game?
The casino game doesn’t start when I click on the link.
What happens if I lose my connection during the game?
May I play the casino games without spending real money?
Deposits & Withdrawals
What deposit methods does Wildz.com accept?
What if a deposit isn’t showing on my account?
Can I deposit to an account that is not in my name?
What is the minimum amount I can deposit and withdraw?
How long does a deposit take to show on my Wildz account?
I have made a withdrawal from Wildz. When will I receive my money?
Does Wildz charge any fee for deposits or withdrawals?
What if a game I like isn’t available?
Which games are available on my mobile device?
Are the depositing/withdrawing options different on mobile?
What types of limits may I place on my account?
Is it safe to upload my private documents to Wildz?
I forgot my password. How do I reset it?
How long does it take to verify my account/documents?
Is my data secure?
How do I verify my account?
How do I know my account has been verified?
How do I correct any personal details?
How do I change my password?
I forgot my registered email address. How do I find it?
Do I need to verify my account before I make a deposit/withdrawal?
I want to change my mobile phone number. How do I do this?
Is my money safe at Wildz?