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Please enter the phone number registered to your Wildz account. We will send a confirmation code to change your password via SMS and to the email address registered to your account.
How can I update my Wildz marketing communication preferences?
Is it possible to create more than one account at Wildz?
How do I close my Wildz account?
How can I open an account with Wildz?
How can I check if I already have a Wildz account?
Can I play in my local currency?
I've forgot my login details. What should I do?
Authorization of Location Services
Can I be accurately geolocated if I have proxy or VPN software actively running on my laptop or desktop?
What if my computer (desktop PC/Mac) is incorrectly locating me outside Ontario?
Are games accessible on my mobile device using a mobile internet connection?
Is it possible to improve my location accuracy?
Can I still play real-money games if I have remote desktop software running on my laptop or desktop?
How do I activate my location services
Is geolocation accurate if I am accessing the internet via a public Wi-Fi hotspot?
Must I be located within Ontario to register and create a player account?
How accurate is the location information, and what if I am close to the Ontario border?
I have to leave Ontario in the middle of the game, what will happen?
Why didn't my outstanding wagering requirements reduce after placing bets with Bonus Money?
How often will I receive bonuses at Wildz?
Does Wildz Casino have wagering requirements for the bonuses I receive?
What is a Wildz Casino bonus?
How do Double Speed promotions work?
How does Spinback™️ function?
What is a 99% Chip Bonus?
How can I earn Cashback?
How do I get free spins?
Is there anywhere I can view wagering requirements for my bonuses?
Can you help me resolve a technical error?
Where do I search for a particular game?
What do I do if a game doesn't load?
Will I lose any winnings if my internet connection fails?
Can I play casino games on mobile for free?
Is it safe to play at Wildz?
Deposits & Withdrawals
What are your minimum deposit/withdrawal amounts?
Which deposit methods do you support?
Can I make a deposit from someone else's account?
Will I incur any fees for depositing or withdrawing?
When can I expect to receive my money following a withdrawal?
How long do deposits take to process?
What can I do if I my deposit hasn't been credited?
Who do I contact if a game I like isn't available?
Which game developers do you feature?
Can I make mobile payments using the same providers as desktop?
What casino games can I play on mobile?
Are there any limits to help manage my account activity?
How can I reset my password?
How do I change the password on my account?
How can I update my personal information?
How do I verify my Wildz account?
Can I make deposits or withdrawals if my account hasn't been verified?
Can you remind me of the email address I used to sign up?
How long does account verification take?
Will you let me know once my account is verified?
How safe is it uploading my documents?
Can I be sure that my money is safe with Wildz?
Is it possible to change the phone number on my account?
Is my data secure at Wildz?