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Please enter the phone number registered to your Wildz account. We will send a confirmation code to change your password via SMS and to the email address registered to your account.
Is my data secure at Wildz?
Will I lose any winnings if my internet connection fails?
Will I incur any fees for depositing or withdrawing?
Are there any limits to help manage my account activity?
Why didn't my outstanding wagering requirements reduce after placing bets with Bonus Money?
Can I be sure that my money is safe with Wildz?
Can I make a deposit from someone else's account?
Can I make deposits or withdrawals if my account hasn't been verified?
Can I make mobile payments using the same providers as desktop?
Can I play casino games on mobile for free?
Who do I contact if a game I like isn't available?
Which game developers do you feature?
Can you help me resolve a technical error?
Can you remind me of the email address I used to sign up?
Which deposit methods do you support?
Where do I search for a particular game?
When can I expect to receive my money following a withdrawal?
How can I earn Cashback?
What is a Wildz bonus?
How can I reset my password?
How can I update my personal information?
How do Double Speed promotions work?
What is a 99% Chip Bonus?
How do I change the password on my account?
What games can I play on mobile?
How do I get bonus spins?
How do I verify my Wildz account?
How does Spinback™ function?
How long do deposits take to process?
How long does account verification take?
How often will I receive bonuses at Wildz?
How safe is it uploading my documents?
What do I do if a game doesn't load?
What can I do if I my deposit hasn't been credited?
What are your minimum deposit/withdrawal amounts?
Is it possible to change the phone number on my account?
Is there anywhere I can view wagering requirements for my bonuses?
Is it safe to play at Wildz?
Does Wildz Casino have wagering requirements for the bonuses I receive?
Will you let me know once my account is verified?
Account
Is it possible to create more than one account at Wildz?
Can I play in my local currency?
I've forgot my login details. What should I do?
How can I update my Wildz marketing communication preferences?
How do I close my Wildz account?
How can I open an account with Wildz?
How can I check if I already have a Wildz account?
Authorization of Location Services
How do I activate my location services
What if my computer (desktop PC/Mac) is incorrectly locating me outside Ontario?
How accurate is the location information, and what if I am close to the Ontario border?
I have to leave Ontario in the middle of the game, what will happen?
Can I still play real-money games if I have remote desktop software running on my laptop or desktop?
Is geolocation accurate if I am accessing the internet via a public Wi-Fi hotspot?
Can I be accurately geolocated if I have proxy or VPN software actively running on my laptop or desktop?
Are games accessible on my mobile device using a mobile internet connection?
Must I be located within Ontario to register and create a player account?
Is it possible to improve my location accuracy?