What if I have forgotten my username/password?
What currencies does Wildz support?
I don’t remember if I opened an account at Wildz. How do I check?
How do I turn off my subscription to newsletters and promotions?
How do I permanently close an account?
How do I open an account at Wildz?
May I register more than one account at Wildz.com?
What are the wagering requirements for bonuses at Wildz?
What is a bonus?
I played games with bonus money but my wagering requirement did not decrease. Why not?
Where can I see the remaining wagering requirement on my bonus?
When do I get bonuses at Wildz?
How do I activate free spins in the casino?
What happens if I lose my connection during the game?
May I play the casino games without spending real money?
Are online casino games safe?
How can I find a specific game?
An error or technical issue occurred in the casino. What now?
The casino game doesn’t start when I click on the link.
Deposits & Withdrawals
What if a deposit isn’t showing on my account?
I have made a withdrawal from Wildz. When will I receive my money?
Can I deposit to an account that is not in my name?
What is the minimum/maximum amount I can deposit and withdraw?
How long does a deposit take to show on my Wildz account?
Does Wildz charge any fee for deposits or withdrawals?
What deposit methods does Wildz.com accept?
What if a game I like isn’t available?
Which games are available on my mobile device?
Are the depositing/withdrawing options different on mobile?
What types of limits may I place on my account?
How do I verify my account?
I forgot my registered email address. How do I find it?
I forgot my password. How do I reset it?
I want to change my mobile phone number. How do I do this?
Is it safe to upload my private documents to Wildz?
How do I know my account has been verified?
How do I correct any personal details?
How do I change my password?
Is my data secure?
Do I need to verify my account before I make a deposit/withdrawal?
How long does it take to verify my account/documents?
Is my money safe at Wildz?