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Please enter the phone number which is registered on your Wildz account and we will send a confirmation code to change your password.
At Wildz we allow you to make a reasonable level of transactions without undergoing full account verification. Payments of modest amounts, for example, will be accepted without account verification unless our teams detect any abnormal account activity.
If you make payments that are considered outside of certain thresholds, or if our Payments team notices irregular account activity, you may be asked to complete a full KYC Check. These checks are requested in order to safeguard your account, and to protect Wildz as an online casino operator.
If you are requested to complete a KYC Check, please upload the necessary documents directly via your Wildz account in a timely fashion. If all the requested documentation is not received within a reasonable time frame, you may be prevented from making any further transactions until our Payments team is satisfied with the outcome of a pending KYC Check.
Note: Since reviews are performed on an as-needed basis, we will get in touch if we deem a KYC Check on your account is necessary. Please do not contact support regarding account verification if KYC documents have not yet been solicited.