How do I verify my account?

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To verify your account, we will need a photo identification, proof of address, and a confirmation of your payment method. Please provide the following documentation:

• Valid Picture ID: A passport, driver’s license, or national ID card. The identification must be a valid government-issued photo ID.

• Utility Bill: A utility bill no less than 3 months old showing that you live at the address listed on your Wildz account

• Confirmation of Payment Method:

  • Bank Transfer: A screenshot of the statement. These statements should be no older than 3 months and must include the bank account number and Wildz account holder’s name.
  • Credit Cards: Front and back images of the credit card are required and the backside of the card must be signed. An image must clearly show the first 6 and last 4 digits (1234 56XX XXXX 1234).
  • E-wallets: Please provide a statement of your account. In cases where your e-wallet does not provide for electronic statements, please provide a screenshot of your last deposit to Wildz (may show as Rootz) and we will confirm that this deposit matches the one in our system.

Identity documents can be uploaded at My Profile. We currently accept GIF, PNG, JPG, and BMP file types with a maximum file size of 6MB.

If for some reason this function is not working for you, email us at [email protected] and we’ll provide instructions to send these documents to our security team.